Privacy

RK77 Privacy Policy – How We Protect Your Data

At rk77, your privacy matters as much as your gaming experience. This policy explains exactly what personal data rk77 collects from Bangladesh players, how it is used, who it is shared with and what rights you have over your own information.

Six Things Every RK77 Player Should Know About Privacy

The full policy is detailed below. These cards cover the six most important privacy points for rk77 players in Bangladesh.

Data We Collect

rk77 collects only the data needed to operate your account — your name, contact details, payment information and gaming activity. We do not collect data we do not need and we do not sell your information to third parties.

Encryption and Security

All data transmitted between your device and rk77 is protected by industry-standard TLS encryption. Your payment details and account credentials are stored in encrypted form and are never accessible to unauthorised parties.

Your Rights

As an rk77 player, you have the right to access, correct and delete your personal data. You can also request a copy of all data rk77 holds about you at any time by contacting the support team at [email protected].

No Third-Party Sales

rk77 does not sell, rent or trade your personal data to any third party for marketing purposes. Data is shared only with service providers who help rk77 operate — such as payment processors — and only under strict data protection agreements.

Cookies and Tracking

rk77 uses cookies to keep you logged in, remember your preferences and analyse how the platform is used. You can manage cookie preferences from your browser settings. Essential cookies cannot be disabled as they are required for the platform to function.

Marketing Communications

rk77 will only send you promotional emails and notifications if you have opted in during registration or from your account settings. You can unsubscribe from marketing communications at any time without affecting your account access.


Last updated: January 2025

Your privacy is important to rk77. This Privacy Policy explains how rk77 collects, uses, stores and protects the personal data of players who register and use the rk77 platform at rk77.live. By creating an rk77 account, you confirm that you have read and understood this policy.

01. Introduction

rk77 ("rk77", "we", "us", "our") operates the online gaming platform available at rk77.live. As part of running this platform, rk77 collects and processes personal data about the players who register and use our services. This Privacy Policy describes what data we collect, why we collect it, how we use it and what your rights are in relation to your personal data.

This policy applies to all personal data collected through the rk77 website, the rk77 mobile application and any other rk77 service or communication channel. It applies to all players, including those based in Bangladesh who use rk77 for sports betting, casino games, slots, fishing arcade games and bingo.

rk77 is committed to handling your personal data responsibly and in accordance with applicable data protection principles. We collect only what we need, we keep it only as long as necessary and we protect it with appropriate technical and organisational measures.

If you have any questions about how rk77 handles your personal data, contact the rk77 support team at [email protected] at any time.

02. Data We Collect

rk77 collects personal data in the following categories. We only collect data that is necessary for the purposes described in this policy.

Category Examples When Collected
Identity Data Full name, date of birth, National ID number, passport number Registration and KYC verification
Contact Data Mobile number, email address, residential address Registration
Payment Data bKash / Nagad / Rocket account number, bank account details Deposit and withdrawal requests
Gaming Activity Bets placed, games played, win/loss history, session duration Ongoing platform use
Technical Data IP address, device type, browser type, operating system Each platform visit
Usage Data Pages visited, features used, click patterns, session timestamps Each platform visit
Communications Data Support chat transcripts, emails sent to rk77 When you contact rk77 support

rk77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or biometric data unless specifically required by law for identity verification purposes.

03. How We Use Your Data

rk77 uses the personal data we collect for the following purposes:

  • Account management: To create, maintain and secure your rk77 account, including verifying your identity and age before processing withdrawals or bonus claims.
  • Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket and bank transfer, and to maintain accurate financial records for your account.
  • Platform operation: To deliver the rk77 gaming services you use, including sports betting, live casino, slots, fishing games and bingo, and to personalise your experience on the platform.
  • Customer support: To respond to your queries, resolve disputes and provide assistance through the rk77 live chat and email support channels.
  • Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, bonus abuse and other prohibited conduct on the rk77 platform.
  • Responsible gaming: To monitor gaming patterns and identify players who may be showing signs of problem gambling, so that rk77 can offer appropriate support tools.
  • Legal compliance: To comply with applicable laws and regulations, including identity verification obligations and cooperation with law enforcement or regulatory authorities where required.
  • Marketing communications: To send you promotional offers, bonus notifications and platform updates — but only if you have opted in to receive marketing communications from rk77.
  • Platform improvement: To analyse how players use rk77 and to improve the design, performance and features of the platform over time.

rk77 will never use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

05. Data Sharing

rk77 does not sell, rent or trade your personal data to any third party. We share your data only in the following limited circumstances:

  • Payment processors: rk77 shares payment data with bKash, Nagad, Rocket and banking partners solely to process your deposits and withdrawals. These providers are bound by their own data protection obligations.
  • Game providers: rk77 shares a session token and minimal technical data with third-party game studios to launch games within the rk77 platform. Game providers do not receive your full identity or payment data.
  • Identity verification services: rk77 may share identity documents with licensed KYC verification providers to complete the account verification process. These providers process data only on rk77's instructions.
  • Regulatory and law enforcement authorities: rk77 will disclose personal data to government authorities, regulators or law enforcement agencies where required to do so by applicable law or a valid legal order.
  • Fraud prevention agencies: rk77 may share data with fraud prevention and anti-money laundering databases to protect the platform and its players from financial crime.

All third parties with whom rk77 shares personal data are required to handle that data securely and to use it only for the specific purpose for which it was shared. rk77 does not permit third parties to use your data for their own marketing purposes.

No data sales, ever. rk77 has never sold player data and has no plans to do so. Your information stays within the rk77 ecosystem and its trusted operational partners only.

06. Data Retention

rk77 retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and our operational needs. The following retention periods apply:

  • Account and identity data: Retained for the duration of your rk77 account and for a minimum of five years after account closure, in line with financial record-keeping obligations.
  • Transaction records: Retained for a minimum of five years from the date of each transaction to comply with financial regulations.
  • Gaming activity data: Retained for the duration of your account and for two years after account closure for responsible gaming monitoring and dispute resolution purposes.
  • Support communications: Retained for two years from the date of the last communication to allow rk77 to reference previous interactions when resolving future queries.
  • Technical and usage data: Retained for up to 13 months from collection for platform analytics and security monitoring purposes.

When personal data is no longer required for any of the purposes described in this policy, rk77 will securely delete or anonymise it so that it can no longer be linked to you as an individual.

07. Security

rk77 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, alteration or disclosure.

  • TLS encryption: All data transmitted between your device and the rk77 platform is encrypted using Transport Layer Security (TLS) to prevent interception in transit.
  • Encrypted storage: Sensitive data including passwords and payment details is stored in encrypted form. Passwords are hashed and cannot be retrieved in plain text by rk77 staff.
  • Access controls: Access to personal data within rk77 is restricted to staff who need it to perform their job functions. All staff with data access are subject to confidentiality obligations.
  • Two-factor authentication: rk77 offers two-factor authentication for player accounts to provide an additional layer of protection against unauthorised login.
  • Regular security reviews: rk77 conducts regular reviews of its security practices and systems to identify and address potential vulnerabilities.

While rk77 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure by using a strong, unique password and not sharing your login credentials with anyone.

If you suspect that your rk77 account has been accessed without your authorisation, contact rk77 support immediately via live chat or at [email protected] so we can freeze the account and investigate.

08. Cookies

rk77 uses cookies and similar tracking technologies on the rk77 website and mobile application. Cookies are small text files stored on your device that help rk77 recognise you, remember your preferences and understand how you use the platform.

rk77 uses the following types of cookies:

  • Essential cookies: Required for the rk77 platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. Essential cookies cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings, preferred payment method and game lobby layout. Disabling these cookies may affect your experience on rk77.
  • Analytics cookies: Help rk77 understand how players navigate the platform, which pages are most visited and where technical issues occur. This data is used in aggregate form to improve the rk77 platform.
  • Marketing cookies: Used only if you have consented to receive personalised promotions. These cookies help rk77 show you relevant bonus offers based on your gaming activity.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from logging in to your rk77 account.

09. Your Rights

As an rk77 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact rk77 support at [email protected].

Right of Access

Request a copy of all personal data rk77 holds about you. rk77 will provide this within 30 days of your request.

Right to Rectification

Ask rk77 to correct any inaccurate or incomplete personal data held about you. Updates to contact details can also be made from your account settings.

Right to Erasure

Request deletion of your personal data where rk77 no longer has a legal basis to retain it. Note that some data must be kept for legal compliance reasons.

Right to Restriction

Ask rk77 to restrict processing of your data in certain circumstances — for example, while a dispute about data accuracy is being resolved.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose.

Right to Object

Object to rk77 processing your data for marketing purposes or on the basis of legitimate interests. Marketing objections take effect immediately.

rk77 will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, in which case rk77 will notify you of the extension and the reason for it.

10. Children

The rk77 platform is strictly for adults aged 18 and over. rk77 does not knowingly collect personal data from anyone under the age of 18. If rk77 discovers that personal data has been collected from a person under 18, that account will be closed immediately and all associated data deleted.

If you are a parent or guardian and believe that a person under 18 has registered an rk77 account, please contact rk77 support at [email protected] immediately so we can take appropriate action.

11. Marketing Communications

rk77 sends promotional emails, SMS notifications and in-platform messages about bonuses, new games and special offers. rk77 will only send you marketing communications if you have opted in to receive them — either during registration or from your account notification settings.

You can opt out of marketing communications at any time by:

  • Clicking the unsubscribe link in any rk77 marketing email
  • Updating your notification preferences in your rk77 account settings
  • Contacting rk77 support at [email protected] and requesting removal from marketing lists

Opting out of marketing communications will not affect your ability to use the rk77 platform or receive transactional messages about your account, deposits, withdrawals or security alerts. Transactional messages are sent regardless of your marketing preferences as they are necessary for account operation.

12. Changes to This Policy

rk77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or platform features. When material changes are made, rk77 will notify registered players via email or an in-platform notification before the changes take effect.

The updated policy will be published on this page with a revised "Last updated" date. We encourage you to review this page periodically to stay informed about how rk77 protects your personal data. Your continued use of the rk77 platform after any changes are published constitutes your acceptance of the updated policy.

13. Contact

If you have any questions, concerns or requests relating to this Privacy Policy or the way rk77 handles your personal data, please get in touch using any of the following channels:

  • Email: [email protected] — for data rights requests and privacy queries
  • Live Chat: Available 24/7 from your rk77 account dashboard
  • FAQ: rk77 FAQ page for quick answers to common questions

For questions about responsible gaming tools and self-exclusion, visit the rk77 Responsible Gaming page. For the full terms governing your use of the rk77 platform, see the rk77 Terms and Conditions.

rk77 is committed to handling your personal data with care and transparency. Thank you for trusting rk77 as your online gaming platform in Bangladesh.


Your Data Is Safe — Now Enjoy the Games

rk77 protects your privacy so you can focus on what matters — placing bets, spinning slots and winning big. Register your free rk77 account today and deposit in BDT via bKash or Nagad in minutes.

18+ only. Please bet responsibly. Responsible Gaming